Webhook

Multi-Channel Customer Support with AI Classification and Sentiment Analysis

Automates ticket intake from multiple channels, classifies and analyzes sentiment using AI, routes based on urgency, resolves via knowledge base or escalates, with robust error handling.

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İstatistikler

Görüntülenme 30
Beğeni 0
İndirme 0

Kurulum Kılavuzu

1. Configure Webhook trigger with desired endpoint. 2. Set OpenAI API key in HTTP Request nodes. 3. Configure Knowledge Base and Helpdesk API endpoints. 4. Set SMTP credentials for email nodes. 5. Create a Slack webhook for error notifications. 6. Enable error workflow or use built-in error handling branches.